[ service ]

service
When you take delivery of your new bike our job has only just begun. Many business's will gladly take your money but then what? We do not sell just bikes here at Batchelors we believe that people choose to buy from us, semantics I hear you cry but listen up! We are a small family business that has been around almost since cycling began and that is no mean feat. So we don't always get it right but we do try.

The shop is planned to be open seven days a week so we are here when you need us. With the workshop open for five days a week. The brands we stock reflect the best manufacturers of our time, we need suppliers who can match our philosophy to after sales service.

what you want
When you buy a new bike from us we fit all accessories purchased from us to the bike for free, including any bought within 12 months after having purchased the bike. So if you decide you need some mudguards or a rack after having bought the bike,come back to us and we will fit it free, all you pay for is the parts.

first service
Almost all our new bikes come with a FREE first service which we recommend you take within the first three months of ownership, but is available up until the end of the first 12 months. We take the bike back in and check over the whole bike to ensure everything is adjusted and bedded in properly and functioning as it should. We can arrange for the service to be carried out while you wait, please e-mail or call for details. Please note this service is available to personal callers only.

warranty
All the bikes we supply come with a manufactures warranty, the parts are normally 1 year and the frames are anything from 1 year up to life time warranties, to the original owner. Occasionally parts encounter problems when it shouldn't, we will replace the part from stock if at all possible, to get you mobile. Our aim is that you should keep on riding.